"I would highly recommend Burleson pools as pool contractor. We shopped our pool as well and Burleson was not the least expensive pool builder we could have chosen. We made our decision based on several factors including professionalism of build team, the fact that they have in house design and engineering, service team, and service after the sale. All of these factors are critical as pool building is fraught with peril and you need a builder that stands behind their product.
For example, after pool was completed and we filled and opened the pool, we noticed a flaw in the plaster. The pool they built for us is a significant pool (roughly 40x80 sitting on the bluff on Signal Mountain. The plaster did not cure out well. Burleson was incredibly response to our complaint and researched and found that the plaster material supplier had a bad batch of plaster. Burleson is a big pool contractor and carries a lot of weight with its suppliers. They backed us the entire way and came back after the end of the swim season and re-plastered our entire pool. They never tried to shirk this responsibility. I am confident that if we had the same problem with any of the other pool builders we priced that we would still be living with an undesirable product.
I have heard countless nightmare stories about substandard pool builders and feel it is critical that you take in to account the reputation of the pool builder you hire. Let me know if you are this way some time and I would be glad to show you the pool Burleson built for us."
